This qualification reflects the role of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. Workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.
KEY INFORMATION |
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Duration | 104 weeks including holidays and 400 hours of work placement |
AQF Level | 5 |
Course Delivery | Face-to-Face |
This qualification consists of 16 units of competency that is made up of 8 core units and 8 elective units
CHCCCS007 | Develop and implement service programs |
CHCCOM003 | Develop workplace communication strategies |
CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services |
CHCDIV003 | Manage and promote diversity |
CHCLEG003 | Manage legal and ethical compliance |
CHCMGT005 | Facilitate workplace debriefing and support processes |
CHCPRP003 | Reflect on and improve own professional practice |
HLTWHS004 | Manage work health and safety |
CHCCSL001 | Establish and confirm the counselling relationship |
CHCCCS004 | Assess co-existing needs |
CHCCSM006 | Provide case management supervision |
CHCCSM005 | Develop, facilitate and review all aspects of case management |
CHCCSM004 | Coordinate complex case requirements |
CHCDEV001 | Confirm client developmental status |
CHCCSL002 | Apply specialist interpersonal and counselling interview skills |
CHCCDE011 | Implement Community Development Strategies |
Possible career opportunities relevant to this qualification include: