This qualification reflects the role of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. Workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.
|104 weeks including holidays and 400 hours of work placement
This qualification consists of 16 units of competency that is made up of 8 core units and 8 elective units
All students enrolled in this qualification are required to undertake work placement. Work placement provides the student with the opportunity to put into practice the skills learned in the classroom. Work placement requirements will be discussed during Student Orientation.
AHSI will organise the work placement opportunities for students and where possible in organisations located close to their address. Should a student wish to change the work placement provider, they will need AHSI suitability approval and this can only take place after AHSI has assessed that organisation and signed a contract with the new provider.
|Develop and implement service programs
|Develop workplace communication strategies
|Analyse impacts of sociological factors on clients in community work and services
|Manage and promote diversity
|Manage legal and ethical compliance
|Facilitate workplace debriefing and support processes
|Reflect on and improve own professional practice
|Manage work health and safety
|Establish and confirm the counselling relationship
|Assess co-existing needs
|Provide case management supervision
|Develop, facilitate and review all aspects of case management
|Coordinate complex case requirements
|Confirm client developmental status
|Apply specialist interpersonal and counselling interview skills
|Implement Community Development Strategies
Possible career opportunities relevant to this qualification include: