This qualification reflects the role of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centred services to individuals, groups and communities. Workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.
KEY INFORMATION |
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Duration | 104 weeks including holidays and 400 hours of work placement |
AQF Level | 5 |
Course Delivery | Face-to-Face |
This qualification consists of 20 units of competency that is made up of 12 core units and 8 elective units
All students enrolled in this qualification are required to undertake work placement. Work placement provides the student with the opportunity to put into practice the skills learned in the classroom. Work placement requirements will be discussed during Student Orientation.
AHSI will organise the work placement opportunities for students and where possible in organisations located close to their address. Should a student wish to change the work placement provider, they will need AHSI suitability approval and this can only take place after AHSI has assessed that organisation and signed a contract with the new provider.
CHCCCS007 | Develop and implement service programs |
CHCCCS004 | Assess co-existing needs |
CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
CHCCCS019 | Recognise and respond to crisis situations |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCCSM013 | Facilitate and review case management |
CHCDIV001 | Work with diverse people |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCLEG003 | Manage legal and ethical compliance |
CHCMGT005 | Facilitate workplace debriefing and support processes |
CHCPRP003 | Reflect on and improve own professional practice |
HLTWHS003 | Maintain work health and safety |
CHCCSL001 | Establish and confirm the counselling relationship |
CHCCOM003 | Develop workplace communication strategies |
CHCDEV004 | Confirm developmental status |
CHCMHS005 | Provide services to people with co-existing mental health and alcohol and other drugs issues |
CHCMHS007 | Work effectively in trauma informed care |
CHCMHS011 | Assess and promote social, emotional and physical wellbeing |
CHCCSL002 | Apply specialist interpersonal and counselling interview skills |
CHCCDE027 | Implement Community Development Strategies |
Possible career opportunities relevant to this qualification include: